Official Terms of Service

Working Together

Terms of Service

Clear terms for websites, AI concierge builds, automation systems and ongoing support with Atlas Forge AI.

Plain EnglishClear ScopeUK LawAI DisclaimerLast updated:

Plain-English summary

  • You pay agreed setup/project fees and optional monthly plans before services go live, unless agreed otherwise.
  • You own the client-specific work once paid in full, while Atlas retains reusable frameworks and methods.
  • AI systems help automate work, but human oversight is recommended.
  • Third-party outages, platform changes and misuse are outside Atlas Forge AI’s control.
  • These terms are governed by the laws of England and Wales.

1. Introduction

These Terms of Service govern your use of the Atlas Forge AI website and any services we provide. By accessing our website or engaging our services, you agree to these terms.

In plain EnglishThese are the rules for using the website and working with Atlas Forge AI.

2. Services

Atlas Forge AI provides services including website design and development, AI chatbots, automation systems, and custom integrations.

All services are built based on information supplied by the client via intake forms, emails, or discovery calls.

In plain EnglishWe build around the details you provide, so accurate information helps us deliver the right result.

3. Fees, payment & refunds

Setup fees, project fees, and any agreed monthly plans must be paid before delivery, activation, or continued use of services, unless otherwise agreed in writing.

Due to the bespoke nature of our work, setup fees and completed work are non-refundable once work has begun.

Monthly managed or hosting plans may be cancelled at any time with at least 30 days’ notice. Fees already paid are non-refundable.

In plain EnglishCustom work is paid for upfront or as agreed. Once build work starts, it usually cannot be refunded.

4. Client responsibilities

  • Provide accurate, complete, and lawful business information.
  • Ensure supplied content does not infringe copyright or third-party rights.
  • Review and approve work promptly to avoid delays.
  • Use delivered systems responsibly and in compliance with applicable laws.
In plain EnglishYou provide the content, approvals and lawful use. We build the system around that information.

5. AI systems & accuracy disclaimer

AI-powered systems are designed to assist with automation and customer interaction, but they may produce incomplete, incorrect, or unexpected outputs.

Atlas Forge AI does not guarantee the accuracy of AI-generated responses and is not responsible for decisions made based solely on automated outputs. Human oversight is recommended at all times.

In plain EnglishAI is powerful, but it is not perfect. Important decisions should still involve human judgement.

6. Third-party platforms

Some services rely on third-party platforms such as AI providers, messaging services, form handlers, or hosting providers. We are not responsible for outages, changes, pricing updates, or limitations imposed by third parties.

In plain EnglishIf another platform has an outage or changes its rules, that may affect the service.

7. Intellectual property

Upon full payment, you are granted the right to use the delivered website, chatbot, or automation system for your business.

Atlas Forge AI retains ownership of underlying frameworks, templates, and methodologies that are not client-specific, unless otherwise agreed in writing.

In plain EnglishYou can use the finished client-specific work once paid for. Our reusable systems and methods remain ours.

8. Limitation of liability

To the fullest extent permitted by law, Atlas Forge AI is not liable for indirect, incidental, or consequential losses, including loss of revenue, data, or business opportunity.

We are not responsible for losses caused by inaccurate client information, misuse of systems, or failures of third-party services.

In plain EnglishWe aim to deliver reliable work, but we cannot cover every indirect business loss or third-party issue.

9. Force majeure

Atlas Forge AI will not be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to platform outages, internet failures, natural events, strikes, or changes to third-party services.

10. Termination

Either party may terminate services with written notice. Outstanding fees remain payable, and access to managed services may be withdrawn upon termination.

In plain EnglishIf the working relationship ends, any unpaid agreed fees still need to be settled.

11. Changes to these terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

12. Governing law

These terms are governed by and interpreted in accordance with the laws of England and Wales.

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